Train stopped at Dutch station.
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This is what you need to do when arriving in the Netherlands

Last updated: 09/12/2024, 16:29

Have you fled from Ukraine and are new to the Netherlands? Then the Dutch government will make sure you are taken care of. Read more about it here.

Conditions for entering the Netherlands at the border

Do you have a biometric Ukrainian passport? You are probably entitled to reception through the

Temporary Protection Directive (TPD)
. You can enter the Netherlands without a visa. Ukrainians are not subject to entry rules or special conditions at the border of the Netherlands.

Have you fled Ukraine, but do not have Ukrainian citizenship or did not have a permanent residence permit in Ukraine? Then you may be able to get temporary protection in the Netherlands. There may be conditions you must meet to enter the Netherlands.

For reception centres and registration, you can report to a municipality

Are you new to the Netherlands? Then when you arrive in the Netherlands you can register with any municipality in the Netherlands. You do this by going to a counter of any municipality in the Netherlands. If you have friends or family in the Netherlands, for example, you can register at the reception municipality where your friends or family members are staying.

When you register with the municipality where you live, you will be included in the

Dutch population register (BRP)
. After registration you have 4 weeks to make an appointment with the
Immigration and Naturalisation Service (IND)
.

Can you not go to a municipality because there is no place available? Then the municipality will contact the

Dutch Regional Coordination Center for Refugee Dispersal (RCVS)
. You do not have to do this yourself. The RCVS looks for you to see where there is a place for you in the Netherlands.

Is the municipality refusing to offer you a place in a reception centre and is the municipality not looking for another place for you? Then contact

VluchtelingenWerk Nederland (VWN)
.

Contact with VluchtelingenWerk

Are you unable to make an appointment with the IND through the municipality? Please contact VluchtelingenWerk

Register with a Dutch municipality

This step-by-step plan tells you what to do if you want to apply for temporary protection in the Netherlands.

If you are under 18, you can get support after arriving in the Netherlands

Are you under 18 when you arrive in the Netherlands? Then the municipality where you are registered will register you with the

Nidos foundation
. You can also register yourself with Nidos. You can do so from the moment you arrived in the Netherlands without your parents. Once you are registered with Nidos, you will get an interview to see if you need a guardian. Not everyone needs a guardian. But if it turns out that you do need a guardian, Nidos will officially arrange this for you through the courts.

A guardian is someone who takes over the legal tasks of your parents in the Netherlands. A guardian can make decisions for you for which you have to be 18 in the Netherlands. In addition, a guardian can, for example, explain the Dutch rules to you and support you in finding a place in a reception centre and education. You will get this guardian as long as your own parents are not here and until you turn 18 or return to Ukraine.

Ukraine hotline at Nidos

You can contact Nidos' Ukraine hotline yourself by calling 088-5011885 or emailing Oekraine@nidos.nl. You can call in Dutch and English. By email you can contact Nidos in all languages.

VWN can support you if you have been turned down at a reception centre

Have you been rejected from a HUB and have questions about this? Or do you not know what to do next?

VluchtelingenWerk Nederland (VWN)
can give you advice and support.

Contact with VluchtelingenWerk Nederland

On this page you will find contact options with RefugeeWerk Nederland (VWN). Do you have a question that is not answered on RefugeeHelp? VWN staff will be happy to help you.


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The information you will find on this platform comes from the human rights organisation VluchtelingenWerk Nederland, in cooperation with its partners.
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