Services
This page lists organisations that can support you with different services. VluchtelingenWerk Nederland (VWN), as part of RefugeeHelp, offers several services. In addition, RefugeeHelp works with several partner organisations that can help you. Get in touch with the organisation that can best help you.
Flight story analysis
With the flight story analysis, VWN helps you explain your flight story as well as possible. This provides the IND with all the information it needs to make a well-considered decision about your asylum application. Get in touch with your contact person at VWN if you have any questions or would like to use this service.
NL | EN | RU | UK | TR | FA | FR | TI | SO | AR | PR
Assistance with returning
VWN helps you if you want to return to your country of origin yourself. For example, VWN will give you information about what financial help or guidance you can get from different organisations. Contact your contact at VWN for information.
NL | EN | RU | UK | AR | PR | FA | FR | SO | TI | TR
Services from our partners
Free online marketplace
Looking for free items? The online marketplace Goods for Refugees offers free used items for refugees such as clothing, furniture and appliances.
NL | EN | RU | UK | FR | TR | AR | SO | TI | FA
Help in finding family
Have you lost contact with a family member? The Red Cross' Restoring Family Links department helps with the search for missing family members and restoring contact.
NL | EN | AR | FR | FA | RU | UK | SO | TI | TR | PR
070 44 55 822
Child rights help desk
The migration child rights help desk offers free legal advice on children's rights and migration to children and (foster) parents. Lawyers at the help desk answer your questions or help when children's rights may be violated.
NL | EN
071 516 09 80
helpdesk@defenceforchildren.nl
Helpline for psychological problems
The MIND Helpline offers free support for psychological problems. You can come here with questions about your own mental health or that of a loved one. MIND helpers will give you advice and help you find the right care.
NL
+316 138 638 03
0900 1450
hulplijn@wijzijnmind.nl
WhatsApp helpline
Are you new to the Netherlands and do you have questions or need advice on medical assistance, shelter, safety, food or other support? Red Cross volunteers can help you find support and services in your area. You can contact them Monday to Friday between 10:00 and 18:00.
NL | EN | RU | AR | FR | UK | TR
+31 97 010 286 964